Wednesday, October 3


7:30 am – 8:30 am      Networking Breakfast


8:30 am – 9:45 am      Concurrent Workshops

W01) Managing the Employee From Hell
Strategic Management - Approved for 1.25 General Credits

We are all familiar with “employees from hell” and the havoc they inflict upon the workplace, and in the new economy, it can be harder to get rid of these employees who have nowhere to go. As companies demand greater efficiency and productivity, employees who fail to keep up become toxic, manipulating legal protections or filing “pre-taliation” claims to avoid searching for a new job. When their constant negativity damages morale and saps company resources, how should you respond? The presentation leads attendees through a series of videotaped vignettes that are several stages of management efforts to deal with a troublesome employee. Attendees are especially focused on management mistakes which are exposed during litigation.

Presenter: Douglas Parker, Shareholder, Littler Mendelson P.C., Portland, OR

W02) Internal HR Strategy Mapping: Aligning HR Strategies with Business Strategy
Strategic Management - Approved for 1.25 Strategic Credits

HR leaders face the challenge of aligning internal HR activities with HR strategies that support a business strategy. In order to accomplish this internal alignment of HR strategy with business strategy, HR practitioners must identify appropriate HR practices and strategies, and link practice and strategies to HR activities. An approach that develops internal HR alignment is a HR strategy map. A HR strategy map visual reveals linkage and alignment of HR activities to HR practices and strategies within HR strategy themes. The success of implementing business strategy turns on the ability of HR to achieve an internal alignment.

Presenter: David Rambow, Associate Professor of Management, Wayland Baptist University, Anchorage Campus, Anchorage, AK

W03) Thinking & Acting Strategically: New Competencies for a New World Order
Organizational Effectiveness and Talent Development - Approved for 1.25 Strategic Credits

As the economy shifts and the business climate changes, leadership skills are crucial to organizational success. Yet many organizations struggle with competing priorities-growing rapidly while containing costs, striving for top not customer service without empowering customer facing roles with options. A simple and practice model will be introduced and discussed around how leaders can think and act strategically in an environment of paradoxical priorities: This workshop with equip participants with: -Learn the bottom line value of Thinking & Acting Strategically - Explore leadership behaviors needed in the economy to think in the future - Practice agility in shift between competencies.

Presenter: Natalie Miller, SPHR, Vice President, Business Development, Lee Hecht Harrison, Portland, OR

W04) 2012 Trends in Recognition
Total Rewards - Approved for 1.25 General Credits

In order to stay ahead of the economic upturn and ensure you continue to maintain an engaged workforce, it will be crucial to stay up to date on the trends in recognition that continue the positive momentum of engagement into 2012 and beyond. This interactive session will take attendees through the trends in recognition model which will focus on utilizing rhythm and technology to enable the top three trends in recognition and how those trends drive ultimate employee engagement. Utilizing key statistics and case studies, focus will be on the trends of recognition as well as providing attendees with the tools to support these trends and implement best practices in your own organization.

Presenter: Rob Catalano, Senior Director of Marketing, Achievers, San Francisco, CA

W05) Is Your Application Tracking System Going to Cost You During Your Next OFCCP Audit?
Employment Law & Legislation - Approved for 1.25 General Credits

Many affirmative action employers are implementing application tracking system to help address the internet applicant regulations. What many employers don’t realize is that by implementing an applicant tracking system without reviewing their recruitment process, they could be putting themselves at greater risk than not having an applicant tracking system ("ATS") at all. The potential risk is introduced by the ATS tracking all the previously undocumented actions that happen during the recruitment process in great detail, and the law requires that the employer keep the information. This electronic recruitment data will be requested by the OFCCP and EEOC as they pursue failure-to hire cases. It is imperative that employers review the data that both is and isn't tracked by their ATS.Not doing so could cost your company its next OFCCP audit. This workshop will focus on the common pitfalls employers make when implementing an ATS. During the workshop we will also review the top 5 things should review to uncover potential risk in your applicant tracking system.

Presenter: David Scheffler, Vice President Compliance Consulting, PINNACLE, New Orleans, LA


9:45 am – 10:00 am       Networking Break


10:00 am – 11:15 am     Closing General Session with Diana Jordan, Keynote Speaker


A psychology major from the University of Oklahoma, keynote speaker and veteran stand-up comedienne Diana Jordan has been entertaining audiences for over 20 years. When Diana appeared on “Oprah” for the first time, Oprah Winfrey selected her as "One of the funniest people on the planet," right alongside Jerry Seinfeld, Robin Williams and Bill Cosby. Her best-selling book, "A Wife's Little Instruction Book: Your Survival Guide to Marriage without Bloodshed," has sold over 450,000 copies in five countries and five languages. Diana is also an accomplished singer and actress. Her shows are rich with content, comedy and entertainment.

It was the application of humor to her own life circumstances that inspired her to share the gift of humor through motivational speaking. Diana shares healthy, constructive coping strategies and demonstrates that a positive attitude can equally impact both our health and our ability to put things in perspective. Her audiences leave feeling energized and equipped with practical tools to deal successfully with difficult problems or situations – at work and in life.


Diana has been a featured performer on such notable television and radio shows as “Oprah”, “Dr. Phil”, HBO, Showtime, “The Bob & Tom Radio Show”, and performed at such legendary venues including Radio City Music Hall and The Kennedy Center. Diana has also been Master of Ceremonies for many gala events where she presented such prestigious speakers as Former Secretary of State, General Colin Powell and Yolanda King.


11:15 am                          Conference Adjourns